Last updated: 7 May 2026

At Daniel Charles Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at danielcharlesstudio.com or contact us about our custom furniture and joinery services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

•       Submit an enquiry or project brief through our website

•       Contact us by email, phone, or in person

•       Request a quote or consultation

•       Engage us for a project

This information may include your name, email address, phone number, postal address, and details about your project requirements.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, pages visited, and time spent on the site. This is used solely for website performance and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

•       Respond to your enquiries and communicate with you about your project

•       Prepare quotes, proposals, and project documentation

•       Deliver our furniture and joinery services

•       Send updates relevant to your project or order

•       Improve our website and services

•       Comply with legal obligations

We will not use your personal information for marketing purposes without your express consent.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

•       With trusted tradespeople, suppliers, or contractors involved in delivering your project, who are bound to keep your information confidential

•       With professional advisors (e.g. accountants or legal counsel) as required

•       Where required by law, regulation, or court order

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. Project records are typically retained for seven years in accordance with Australian tax and business record obligations.

5. Security

We take reasonable steps to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

•       Request access to the personal information we hold about you

•       Request correction of any inaccurate or incomplete information

•       Request deletion of your personal information, subject to our legal obligations

•       Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use cookies — small data files stored on your device — to improve your browsing experience. You can set your browser to refuse cookies; however, some parts of the website may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Daniel Charles Studio

Email: info@danielcharlesstudio.com

Phone: 0423 754 608

Website: danielcharlesstudio.com

This Privacy Policy is intended for use by Daniel Charles Studio and does not constitute legal advice. For specific legal guidance, please consult a qualified privacy lawyer.